IT Consulting

Quality,
Integrity,
Humor.

My eponymous company practices process driven IT consulting for organizations. Experience and quality begets efficiency and I deliver all three to my clients. I build elegant, robust, and rigorously tested IT solutions using a process that I have iterated and honed over 20 years.

 

Phased Project Approach

Each project is carried out in distinct, linear phases. These phases call out specific milestones that are marked by deliverables. Deliverables can take the form of documents, functional systems, or accomplishments. At the conclusion of each project phase, success is measured and evaluated by each party. Sometimes, the conclusion of a phase is the appropriate time to adjust the required project deliverables, or even its goals and scope.

Phase 1: Discover

During first phase of solution delivery, baseline expectations; environmental details; operational challenges; and project success criteria are established. Network and environment discovery is performed abd assumptions made during the proposal process are be validated. This process also presents an opportunity to mitigate concerns early on in the project.

Phase 2: Design & Plan

The remainder of the project is mapped and the high-level design presented during the proposal process is expanded. The core project documentation is drafted, typically including Project Plan, Design, Implementation Plan, and Test Plan. Collaborative design sessions allow our team to work closely with your IT operations and management staff, facilitating a reciprocal exchange as all design aspects are thoroughly discussed, determined, and iterated.

Phase 3: Test

Build the lab environment and test it against Test Plan and Implementation Plan. Build the pilot environment and test it against Implementation Plan, User Experience, and Success Criteria. Revise Project Plan and Documentation, informed by the lessons learned.

Phase 4: Implement

Measure three times, cut once. You might notice that it seems like most of the work is done before the Implementation Phase. That is true. A project will be more efficient in the long run by being deliberate and careful in planning and testing before action is taken. Further, the resulting deliverables will last longer, providing better value.

Phase 5: Wrap Up

Support and training are provided. Documentation is finalized. Although Knowledge Transfer happens throughout the project, a special emphasis is placed on it during this phase to make sure everyone concludes the project with mutual understanding. Project debrief is held with lessons learned and outstanding issues recorded.